Rates Payment & refund policies
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PAYMENT AND RESERVATION POLICYIndividual Travellers
Payment Policy
For tours of 7 days or less, a non-refundable deposit of $300 is necessary to confirm the reservation. For tours longer than 7 days, the deposit is $600. For shorter stays the deposit should be the equivalent of the first night. We require a minimum stay of three nights. This deposit is non-refundable but it can be used for up to 12 months from date of booking. The balance is due 30 days from arrival. Note: In the High Season (Dec 15 to April 15 ), the balance is due 60 days from arrival. If your deposit is overdue, your reservation is subject to cancellation. Personal checks drawn on banks located in Canada are not accepted in the Panamanian banking system. We kindly ask our Canadian friends to pay with a US$ bank draft, by credit card or by wire transfer. Many thanks.Refund Policy
If cancellation is received between 30 and 15 days from arrival 50% of the payment is refunded. If cancellation is received less than 15 days from arrival the entire payment is forfeited. Note: In the High Season (Dec 15 to April 15) if cancellation is received between 60 and 30 days from arrival 50% is refunded. If cancellation is received less than 30 days from arrival the entire payment is forfeited. We recommend you purchase trip insurance to avoid losing your payment in case you have to cancel the trip. You may consult with one of these companies for travel insurance: For Groups please contact the Canopy Tower:
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